I wouldn't be happy with the service you have received. Who's at fault for the service provided at Walther Arms, between Walther or Umarex, is a question mark in my mind. I have no way of answering that question without knowing the internals of how either or both outfits operate. What I do know is that back in 1993, Umarex purchased a 90% stake of Walther, and because of that I have a hard time believing that Walther has much decision making power at the company other than designing and manufacturing the products that come out of the Ulm plant. If Walther was in charge, I doubt they would put the "Walther" banner on some pistols that have come out of the Umarex plant in the past.
There seem to be three different locations where "Walther" pistols are made now. Walther in Ulm, Umarex in Arnsberg, and Walther Arms in Fort Smith. What I've personally taken from this is that the first is "all Walther", the second is "no Walther", and third is "some Walther". The only one we normally interact with for sales and service here in the US is Walther Arms. The only one I, personally, trust is Walther in Ulm, but I've heard nothing but good things from PDP-F owners, and I wouldn't have a problem picking one up in the future until I hear otherwise.
I'm sorry you've had issues with this pistol. When I speak negatively about Umarex, it is to avoid reading threads like this in the future, because I've seen and read far too many in the past to ignore.
I'd strongly suggest that people do their own research to see how much truth there is in statements like this, and come up with their own conclusions. I'm still waiting for an answer to post #99 in the thread below, for two months now. This may or may not be something else to look out for on your pistol.

Walther WMP - an awesome new Rimfire pistol
WMP – www.waltherarms.com This thing looks awesome. Button and lever mag releases, red dot ready, a normal pistol size..... take my money!