Having minor trigger issues, basically due to wear. Don't want to pay for a trigger, or trigger job. Like my stock trigger the way it was. CS guy (Paul) giving me blowback about it not being cleaned. When I explained I assure you it is as clean as it gets without removing trigger (voids warranty) he then tell me I must lube it with HIS recommended lube (not Hoppes).
You could lick my firearm it's that clean...except internals. This was my second call...I will call shortly letting him know that the Rem oil did nothing.
FYI...you can see where the left side is scratched. Likely the cause of my poor trigger feel. I did NOT design the firearm and I am not the one that offers lifetime warranty. So if it "normal" as you state...then you FIX it as again, you offer warranty, you designed it, and I'm sure it doesn't look or function like it was. I've done my part! Now it's time for you to do YOURS!
****UPDATE: WALTHER CS does NOT suck, the ONE person handling my issue does. As I have posted throughout this post, I LOVE my PPQ. I own other walthers including a just purchased P1 collector's never shot!
However, the first person you speak to is the representative of a company. My interaction left a bad taste in my mouth...I'm not an idiot, I'm also not a gunsmith, so I never try to over or under estimate anything or anyone. I'm very confident how these calls went and it was simply handled in a manor that I could not imagine in line with what Walther in general is trying to convey about their firearms. Thanks all...if I could change the Title...I would...to
WALTHER CUSTOMER SERVICE PERSON I SPOKE TO SUCKS, BUT WALTHER IS AWESOME COMPANY. Hope this helps clarify. I'm OUT
You could lick my firearm it's that clean...except internals. This was my second call...I will call shortly letting him know that the Rem oil did nothing.
FYI...you can see where the left side is scratched. Likely the cause of my poor trigger feel. I did NOT design the firearm and I am not the one that offers lifetime warranty. So if it "normal" as you state...then you FIX it as again, you offer warranty, you designed it, and I'm sure it doesn't look or function like it was. I've done my part! Now it's time for you to do YOURS!
****UPDATE: WALTHER CS does NOT suck, the ONE person handling my issue does. As I have posted throughout this post, I LOVE my PPQ. I own other walthers including a just purchased P1 collector's never shot!
However, the first person you speak to is the representative of a company. My interaction left a bad taste in my mouth...I'm not an idiot, I'm also not a gunsmith, so I never try to over or under estimate anything or anyone. I'm very confident how these calls went and it was simply handled in a manor that I could not imagine in line with what Walther in general is trying to convey about their firearms. Thanks all...if I could change the Title...I would...to
WALTHER CUSTOMER SERVICE PERSON I SPOKE TO SUCKS, BUT WALTHER IS AWESOME COMPANY. Hope this helps clarify. I'm OUT