[3JFamily]

Question for anyone who has sent their CCP in for the recall.
When you received the gun back, did you get a free new magazine?

I was under the impression they were to send a new magazine back with the gun after repair.

https://www.carl-walther.com/service/ccp-recall.html

Quote from Walther page:

"As compensation for any inconvenience caused, each customer who sends in his or her CCP will have this returned with a free additional spare magazine."

 

[Balogh]

Yes, my CCP was returned with an extra spare magazine. But mine was shipped to Carl Walther Germany while yours probably was serviced at the US subsidiary. I think that makes the difference. By the way, it took me about three months to get the gun back.

 

[Redcat94]

Delete. Wrong thread.

 

[3JFamily]

She had an injury and two surgeries that left her with reduced hand strength.
The extra length would be very helpful.

 

[Rustedbucket]

This isn't a new recall is it? Still the same one from a year ago?

Sent from my 0PJA2 using Tapatalk

 

[Balogh]

This isn't a new recall is it? Still the same one from a year ago?

You're right, we're talking about last year's recall.

 

[Balogh]

I quoted the paragraph from the CCP recall page directly from their site. We shall see what happens.

Walther Arms will probably tell you that it is not "their" website where you found the information about the extra spare magazine. You found this information on Carl Walther's global website which isn't relevant for customers in the USA.

 

[3JFamily]

[QUOTE

 

[Balogh]

Well..then I guess we'll see if U.S. customer's receive 2nd class service from the Ft. Smith facility vs. Carl Walther Germany facility.

I sent in my gun in May and got it back in September. I wouldn't necessarily call this circumstance a first class service despite the extra spare magazine.

 

[3JFamily]

[QUOT

 

[Balogh]

I'll report back when I get a response from "their" customer service.

Did you get a response regarding the extra magazine and the availability of the newer take-down tool?

 

[3JFamily]

[QUOTE

 

[3JFamily]

The new takedown tool arrived today.
Looks more durable and the extra length is nice...

 

[Balogh]

I'll try to get a new take-down tool too. My original one looks pretty worn out already.

By the way, talking about first class service... The CCP M2 is not yet available in my country (in the USA it is available since August 2018). And the Walther Legendary Lifetime Limited Warranty is strictly a US thing only; it doesn't exist elsewhere. In Europe the warranty period is 1 or 2 years depending on the country.

 

[55529]

I returned my CCP to Walther because I couldn't shoot ONE magazine without a FTF or FTE. While there I found out about the recall through this site (no notification from Walther). When I got the gun back I had a new tool and extra magazine, and a note that said " we were unable to duplicate the problem as described." In other words they didn't fix my problem which still exists.

A warranty is only as good as the company. They have no interest in truly helping resolve my problem. I will never buy another Walther. Sold my beloved PPQ because I was so irritated. Can't sell the CCP - who would buy a handgun with such a reputation!

 

[3JFamily]

I returned my CCP to Walther because I couldn't shoot ONE magazine without a FTF or FTE. While there I found out about the recall through this site (no notification from Walther). When I got the gun back I had a new tool and extra magazine, and a note that said " we were unable to duplicate the problem as described." In other words they didn't fix my problem which still exists.

A warranty is only as good as the company. They have no interest in truly helping resolve my problem. I will never buy another Walther. Sold my beloved PPQ because I was so irritated. Can't sell the CCP - who would buy a handgun with such a reputation!

So..they completely honored their warranty and plainly stated that they could not replicate the issue you described. So...it has to be the gun..No way it could be the user????
Sounds like it might be a magazine loading, shooter problem, or ammo issue.

You're unhappy with that CCP? Send me that junk....Just like the one I bought from the original owner.
I must have magic hands because it works for me.

After a bit of reading...
Someone isn't getting all the info out...

scotty54 quotes:

"I love the CCP size and ergo but mine was totally unreliable, until I tried Winchester T & D ammo. So far it's the only ammo that has worked flawlessly.'

"After a year of frustration, multiple ammos, and even a return trip to Walther, I have been happily shooting Winchester 147g T and D. Not the slightest problem in three trips to the range. It will be a while before I trust this as a carry gun, but I really like it and want it to work. Hopefully this helps some others out there before they give up."


Sold your PPQ because you were irritated with Walther?? You sure about that??
Quote from your reply....

Anyone with a PPQ? pg.3 post #25

"Just sold a PPQ M1 9mm only because it was a little too large for me. Shot perfectly, never a problem. And very accurate."

 

[55529]

Okay 3J, you got me on the PPQ. Can't explain my wishy-washy except that both reasons apply, but I will leave it at that. I can accept a "win" in your column.

As for the Winchester T and D. I was thrilled after 3 trips to the range. On the 4th trip, the old problems were back. Can't explain any further. It worked great for a while, now it don't.

I will say the T and D ammo is very clean, leaves less residue than any other 9mm I have tried. In a gun that gets dirty fast it's worth the extra price in my opinion.

 

[55529]

3J stated : So..they completely honored their warranty and plainly stated that they could not replicate the issue you described. So...it has to be the gun..No way it could be the user????
Sounds like it might be a magazine loading, shooter problem, or ammo issue.

Yes, all legitimate questions. I do believe ammo is part of the problem. And definitely I could be the problem. But if every other handgun I own or have owned previously has not exhibited the same problem, it all points to the handgun.

Every other handgun I have every owned has performed extremely well. No ammo seemed to change gun behavior, no variations shooter to shooter. I have practiced holding techniques, no changes. I have owned handguns across the spectrum in size and caliber and don't even have a favorite brand because they have all been good reliable handguns. Except for the CCP.

I understand the criticism - some haven't had problems and that's great. With that in mind I hope I can find a fix. But my motivation here is pure and simple - I want to fix it. I want to enjoy it.