When I bought my AS 99 .40 last year, it shot perfect out of the box. I was so pleased with that and the new design, I forgot to examine the accessories. It took me a while to realize the replacement sights, wrench and grip punch were not in the box. I have had so much trouble with my local gun shop, I figured the guy who sold it probably took it. He's carried a 99 on his hip since they came out.(I'm not paranoid, this place is a nightmare) I knew it wasn't worth the trouble so I called S&W the other day just to get them as spares and before I could tell him what happened, he said, I got a set right here and I'll mail it out today. No questions asked and no charge. It's such a relief to get great customer service these days. Especially in Alaska. Not a big deal, I just didn't know what to expect from S&W.