Fair Warning: Some Fed Ex facilities will not touch packaging a pistol. Customer must provide the pistol pre-packaged then customer must fill out the shipping label and attach. One facility told me that Fed Ex does not authorize its personnel to handle firearms. She acted as if I was shipping Anthrax or radioactive material. I did get a free shipping box. I packaged and took to another facility who did not seem to be concerned at all. Shipped it off and received word in two days from Walther that it was received, was in process, and should only take 2 - 5 business days to return. I'll report how it turned out when I get it back.