PPS 9mm Extraction Issues w/ pics

[davisway]

I called them up and they sent me a call tag for it. A few days later the call tag arrived and I sent it in. About two weeks after that I got it back. They didn't ask me to pay anything on it and it is about 14 months old. Now to bring it to the range to give it some use.

[imabass]

Originally Posted by Maxwell

My PPS9 just went back to S&W for an extractor issue. It's about 2 years old and they did tell me I would have to pay for repairs but not shipping.

Mine was manufactured in 2001 according to the "AB" S/N. Mine was 10 years old and they never charged me.

How much will they charge you? It is worth it to get it fixed.

[M_E_]

I just order the parts from Walther & put them myself. I won't pay for a repair. On the other hand, I have a dozen gunsmiths to back me up. But I never seem to need them!! All these broken parts are just that. They make these guns so simple that anyone can fix themselves. I guess folks can't do maintenance on things anymore. In the dark ages , right after the car was popular, we used to have to "tune them up" every 10K to 12K miles if you expected to go anywhere with reliability. You were forced to spend a ton of money or learned how to do mechanical work yourself. As a kid in High School, no one had money to blow, so we learned- Fast!! Guns are still made from parts. If you can get the part, put it in the gun. It only goes in one way. Figure it out.

[83v45magna]

Originally Posted by imabass

Mine was manufactured in 2001 according to the "AB" S/N. Mine was 10 years old and they never charged me.

You don't have a 2001 production PPS, they weren't made till 2007 at their earliest. You're looking at the serial number not the production year code. The characters you are looking for are a two letter code, standing by itself (Not the 'DE', that is for country of origin). It is either AH, AI, AK, BA or BB.

[walthermedic]

I just got my pps back from S&W. The Extractor flew off after approx. 2000 rds. I have to say S&W had the best customer service I have ever experienced. They were fast, polite and efficient. They sent me the shipping label and paid for postage and insurance. My pistol was not under warranty and they replaced the spring and extractor for free. They told me it would take 4-6 weeks to fix the gun, I got the gun back in the mail in a little over a week. Kudos to their gunsmiths.